Insights on Listings, Citations & Local SEO

Strategies for agencies managing business listings, citations, and digital presence across directories, maps, and AI discovery platforms.

Local Business using Facebook Message for Customer Service

Yes, Local Businesses Can Offer Amazing Customer Service with Facebook Messages

Creating and managing a Facebook Page is a great way to expand a local business’ online presence and stay in […]

Google news

The Newest Google My Business Feature: Community Q & A Coming to Google Maps

Google’s at it again… the good news is they are not rolling out a new algorithm this time, but instead […]

5 Reasons You Need to List Local Business Hours Online

5 Reasons You Need to List Local Business Hours Online

You already know that businesses need to maintain accurate NAP data (name, address, and phone number) online, but have you […]

The 2017 Internet Trends Report Infographic

What’s Trending? Must-Know Data Points from the 2017 Internet Trends Report

The time has come… Yes, that time of year when once again I get to share my insights into the […]

Creating a Local Content Marketing Plan

The Five-Step, Quick Start Local Content Marketing Plan: Measuring and Evaluating

Creating content that attracts prospects, keeps customers engaged and creates conversions all at the same time is definitely not easy […]

Creating a Local Content Marketing Plan

The Five-Step, Quick Start Local Content Marketing Plan: Determine the Offer

As you know, I’m all about data, local search and SEO. Each one of these is driven by my passion […]

Google My Business Updates Galore: What Local Business Should Know About Messaging, Posts, and More

Google Business Profile Updates Galore: What Local Business Should Know About Messaging, Posts, and More

It’s certainly been a busy summer so far for the team behind Google Business Profile (formerly Google My Business). They’ve […]

Content Marketing Plan for Attracting the Right Target Audience

The Five-Step, Quick Start Local Content Marketing Plan: Attracting the Right Target Audience

I’m on a journey to share about creating local-focused content that educates, attracts and converts. In the first installment, “The […]

Why a Bad Review Isn’t Always a Marketing Disaster for Local Businesses

Why a Bad Review Isn’t Always a Marketing Disaster for Local Businesses

For better or for worse, online customer reviews impact a business’ reputation. Not only do 93% of millennial shoppers read […]

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